INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Are your shoes 100% original?
Yes! All our products are 100% authentic and sourced directly from official distributors or brand partners. We do not sell replicas or fake items — ever.
Do you offer delivery across the UAE?
Absolutely. We offer fast and reliable delivery to all Emirates, usually within 24–48 hours.
How can I track my order?
Once your order is confirmed and shipped, you'll receive a tracking number via SMS or email so you can follow your shipment in real time.
What if the size doesn't fit? Can I return or exchange it?
Yes! We offer a 30-day return and exchange policy. Just make sure the shoes are unused and in original condition with the box.
How can I know my shoe size?
We provide a size guide for each brand on the product page. If you're unsure, our customer support team is happy to assist you.
INFORMATION ABOUT US
